Au Pairs
FAQ's
- Aceglobal identifies, screens, selects, and matches au pairs and host families and monitor the au pair and host family relationship throughout the year until the end of one year, au pairs return to their home country.
- We recommend that you apply as soon as you have made the decision to participate. The whole process will take 3-6 months before you depart to the designated country for the au pair program.
- Many host families do have a child under 2 years old, so if you have the experience and willingness to care for them this will greatly increase your chances of being placed. (You must have plentiful of recent, practical childcare experience with them.) Not all applicants are fully experienced or feel comfortable in looking after newborns or very young babies, and if this is the case, we would not place you with such a young age group.
- Nannies are child care providers who are paid for their expertise and experience and they are employees of the family for whom they work. Au pairs, on the other hand, are participants in a cultural exchange program. Au pairs provide up to 45 hours of child care per week as part of their responsibilities to their host family and are considered members of the family, NOT employees.
- Yes! We are able to put you in touch with current or return- aupairs from your country, even some of us in Aceglobal are return au pairs. We will be happy to tell you all about our experiences.
- Yes. Aceglobal and partners have a nationwide network of support staff and current Au Pairs. We can provide you with an orientation program and monthly activities. Besides that, we have local and regional counselors maintain ongoing contact with au pairs and host families. They are required to report to the sponsoring organization any unusual or serious situations or incidents involving au pairs or host families.
- Our aim is that both the au pair and host family have a happy, successful year. Should a conflict occur, the local and regional counselors would assist in mediation between the au pair and host family. If placement cannot be continued, Aceglobal and its local and regional counselors will provide assistance that may include placement of another Host Family with the au pair.
- In the US, host family will pay up to US$500 as study allowance for the au pair to study part time and attend an institution of higher education to earn at least six hours of academic credit. This is a good opportunity to experience college / university life abroad. Where else in New Zealand and Australia, the program is more flexible where the au pair can decide if you want to study during their free time or off days. However, the au pair will be responsible for the study fees.
- Definitely. Au pair can opt for short language or other continuing courses to attend during their off work hours or off days. Host family understands that it’s very important that the au pair has opportunities for cultural and study experience.
- The great advantage of the au pair program is that the host family will provide a private bedroom, meals and transportation during the au pair’s stay. Au pair will receive weekly stipend for her own expenses, such as shopping, hanging out with friends and travelling.
- Host families are entitled to a maximum of 10 hours a day/45 hours a week (varies in Australia and New Zealand) of child care and they have the benefit of someone from another culture living in their home.
- The host families are carefully screened and personally interviewed by our experienced interviewer before accepted into the program. Host families understand and willing to accept an au pair into their home as an extended family member, and are able to provide the au pair a private bedroom. Even for repeated families, annual visits and interviews are conducted to make sure they are fully aware of their responsibilities as a host to au pairs and provide everything that’s needed for an au pair.
- Prior entering matching pool, Aceglobal will provide guidelines and training (by option) on selecting Host Family. When an au pair enters the matching pool, she will be matched with a potential host family. When a family feels that an au pair might be right for their home, the family calls the au pair for a telephone interview. During the telephone call, au pairs and host families can talk freely and ask questions. This is a very important conversation. Au pair must ask all the questions before you arrive. It is vital that the au pair know exactly what he/she can expect from the family and what the family can expect from the au pair.
- As au pairs are treated as a part of the family, they will do their chores as a part of the family especially when those chores that are related to their childcare activities such as tidying the children's room, making their beds, preparing light lunches, cleaning up the kitchen after the preparation of meals or doing the laundry. The primary objective for the au pair, however, is to care for the host children.
- All au pairs are required to carry medical insurance at minimum benefit levels. Be sure that you understand the basics of your policy, such as the deductible and the co-pay. Knowing this ahead of time will avoid any misunderstandings later on. Insurance details vary in different countries. Please refer to Aceglobal staff for further information.
- Au pairs are fully covered by medical and liability insurance for the duration of their stay with your family, however, if the au pair is unfit to work, host family will need to find an alternative solution for childcare until the Au Pair feels better and can resume work.
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What is an Au Pair |  |
Why become an Au Pair? |
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Your Requirements |  |
Your Duties and Pay |
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What to do next |